Jazz and the art of connecting

Most students of jazz will not go on to be professional players. And few students turned on by the creative arts in school will go on to be professional artists. And that's OK. Knowledge and understanding of the arts and the experience of pursuing excellence with, say, an instrument or a brush, etc. can teach students a lot about life and the value of focused effort, patience, teamwork, perspective, creativity, problem solving, and a million other things. All things that will serve the student well no matter what profession(s) she ends up dedicating herself to.

I made barely enough money with music to pay for my college years. Though music is not my profession today, jazz still inspires me in my professional life as well as in my personal/spiritual life. Jazz, of course, is about dialog and a kind of conversation with other musicians and a connection with the audience. Jazz is inspiring to me; it's lessons can be applied to other aspects of life, even the art of presentation. Below, then, are eleven quotes by jazz greats of yesterday and today which I find particularly inspiring and applicable. Following the list is a short video clip of a gig I did in Osaka earlier this month with some very accomplished musicians.

(1) “The most important thing I look for in a musician is whether he knows how to listen.” (Duke-Ellington) 
The best communicators in the world are almost always the best listeners. Talking is easy; any dope can do that. But listening is hard. The lessons learned in life come more from when we open our ears not our mouths.

(2) “Writing is like jazz. It can be learned, but it can’t be taught.”
(Paul-Desmond)
I'm not sure I've ever been taught anything about making presentations, but I have learned a ton from observing great presenters, from people like Steve Jobs to scores of people far less famous, such as college professors, etc.

(3) “Don’t bullshit… just play.” (Wynton-Marsalis)
Audiences today are busier than ever and have developed built-in "crap detectors" to filter out anything remotely insincere or shallow. They may not interrupt you or walk out of the room, but that doesn't mean they have not stopped listening. Guy Kawasaki has some good tips for those presenting to venture capitalists. If you're asking an audience for money, it is a safe bet that they will have zero tolerance for any overly optimistic views of future results unless you have strong evidence.

(4) “If they act too hip, you know they can’t play shit!” (Louis-Armstrong)
With practice we can become more polished. But too much polish turns a presentation into a TV-like infomercial unworthy of an audience's trust. Presentation is a very human thing. Practice, rehearse and make it great. But keep it real. Keep it human. And remember that it is about them (the audience), not us.

(5) “Master your instrument. Master the music. And then forget all that bullshit and just play.” (Charlie-Parker)
Studying design and presentation, communication, etc. is crucial. But when we present, all that matters is that moment and that audience. Get to the point. Tell us something memorable. Quit worrying and just inspire us or teach us (or better yet, both).

(6) “It’s taken me all my life to learn what not to play.” (Dizzy-Gillespie)
Most presentations are too long or filled with information that was unnecessary and included for the wrong reasons (such as fear). Knowing what to leave out takes work. Again, anyone can include everything and say everything, it is the master presenters (or writers, etc.) who know what to cut and have the courage to cut it.

(7) “You can play a shoestring if you’re sincere.” (John-Coltrane)
In most situations, you don't need the latest technology or the best equipment in the world. Showing that you are well prepared and ready to present naked is far more important. A poor presentation is not any better simply because expensive equipment is used to project images. Sincerity and respect for the audience matter far more.

(8) "When people believe in boundaries, they become part of them."
(Don Cherry)
Many books give prescriptions for the "best way" to present. There is no "best way" or "the correct way" to make a presentation. There are only two kinds really: good ones and bad ones. You know the difference because you've seen them both. Don't be afraid to be unconventional if you think "unconventional" will work best for your situation. Conventional wisdom is often the unwisest choice of all. "Conventional wisdom" about presentations is at best a prescription for mediocrity.

(9) “Anyone can make the simple complicated. Creativity is making the complicated simple.” (Charles Mingus)
This is my favorite quote of all. Many presenters -- very smart people -- either take something essentially simple and confuse an audience or simply fail to make their more complicated material meaningful to their audience. Simplicity ain't easy. In fact it's hard.

(10) “I can’t stand to sing the same song the same way two nights in succession. If you can, then it ain’t music..." (Billie-Holiday)
Even if you have the same set of slides or the same key points from one night to the next, every presentation is different because every audience is different. We must avoid the "canned presentation" or the "canned pitch" at all cost. If we focus on the audience and place priority on their needs, we're on the right path.

(11) “A great teacher is one who realizes that he himself is also a student and whose goal is not to dictate the answers, but to stimulate his students creativity enough so that they go out and find the answers themselves.”
(Herbie-Hancock)
My best teachers as a child and my favorite presenters of today have this in common: they inspire, stimulate, motivate, provoke, and lead...but they do not dictate.

Live at Savannah's
Below you can see and hear a little taste of Hiroshi Hata (guitar) and Paul Fleisher (sax). It was an honor to play with these gentlemen -- it was the first timed I'd ever played with them. Very low resolution and low audio quality, but not bad for a cheap little still camera. (Clip is almost five-minutes long and about 9MB for the download.)


Download File

Comments

[aitan]

It sounds great...

greetings from Italy

[aitan]

(both the music and the text, I mean)

[johnmoore (from Brand Autopsy)]

Great stuff Garr. I’d like to add another quote to your list. According to an article Watts Wacker wrote, Miles Davis once said, “When you hit a wrong note it’s the next note that makes it good or bad.” When things don’t go as planned, be it during a presentation or during the execution of a marketing plan, its how we respond that really matters.

[Bill Berry]

Great post! I've heard a slightly different Miles Davis quote. When asked what he does when he plays a wrong note, Miles said (in that low whispery growl of his), "I play it again, man..." Not sure how that translates to presentations though...

[Vince Wicker]

This post was awesome. It made me sit up and look at these quotes not just from the perspective of presenting -- but fromt he perspective of technologists.. especially the one about mastering everything and then forgetting it all and playing.
If more people did that then corporate profits would be higher and projects would be better and more efficient.

[Brooks Jordan]

Fantastic post.

[Noah]

Great post -- the jazz metaphor extends wonderfully, at least if that's the kind of presenter you are. I can imagine lots of presenters who are playing a different kind of music!

Amen to John Moore's quotation of Miles Davis'

[Alvin]

Some perspectives from a 3D artist:

(4) “If they act too hip, you know they can’t play shit!” (Louis-Armstrong)

Strange, but the hippest designers I know are students, especially those that aren't too great, and the best in the industry usually don't bother acting hip after a couple of years of work.

(6) “It’s taken me all my life to learn what not to play.” (Dizzy-Gillespie)

I notice that when non-designed trained designers attempt to design something, they think that throwing everything including the kitchen sink into a design will jazz it up, and when it doesn't work...throw another sink at it.

(9) “Anyone can make the simple complicated. Creativity is making the complicated simple.” (Charles Mingus)

This is my fave from your post too :) It relates to the previous quote...I find it takes a lot of courage to leave things out and make designs simple rather than complicated, and it also demands more skill. My fave example: the simple, elegant but so beautiful iPods.

[Paul]

Great post. It reminds me of college where I studied jazz but never really did it well. I would have loved to hear what you would have used for Monk.

[Nadine]

Nice article about Jazz and advertising, specifically Tom Burrell of Burrell Communications group.

http://www.chicagobusiness.com/cgi-bin/mag/article.pl?article_id=25698&postDate=2006-04-22

[- Ghenady Meirson, PrivateLessons.com]

Yours is a meaningful and eloquent message. Bravo!

- Ghena

[Garr]

Thanks, everyone, for the comments and the links.

BTW, when I said that "jazz can not be taught" (#2) I do not mean to suggest that teachers of jazz (or com skills, the arts, etc.) are not important -- they ARE! What I was really saying is that jazz (writing, etc.) is extremely *hard* to teach and can not be taught well *if* the student does not have a deep desire to learn (or is not inspired by the teacher to learn, etc.). The best students too need to ask the right questions... Cheers! -g

[Geordie]

I like #4. Good reminder to keep it real.

[senioritis]

Right. Duly noted. For a certain sector of your audience—those who teach writing—the assertion that X can't be taught (almost regardless of what X is) strikes a certain, shall we say, chord. For decades US education has assumed that (a) writing can't be taught and that (b) therefore any literate person can be put in charge of a writing class; all that's needed is for that literate person to certify the literate accomplishments (or lack thereof) of the students. All that is pretty annoying for people who specialize in composition and rhetoric. One of the things I really like about your post is that you say reproduce the statement that writing can't be taught, but then you go on to say how it can be taught: through models and imitation. Even more, though, I appreciate the use of jazz pronouncements for writing. I intend to use this post in a writing class; I think students will enjoy and benefit from it.

[Michael G. Richard]

Great post!

This is my first visit here, but as a big jazz fan, I can't help but bookmark your blog..

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[larger penis]

Dude, Ron Paul is so correct about Iran's non-intensions. It is war propaganda and everyone in the US is buying it and going bankrupt because of it. I've never been in politics until I ran into this man. We must restore the Constitution to drive back this country to it's original intent...

[The Crazy Colombian]

Hello Garry,

this is a great follow-up to PZ's chapter 9 "Connecting with an Audience". I am finishing the book now, and when I read this chapter, I thought Great minds think alike. There is a series of posts on my blog Reflections of a Crazy Colombian about Michael Buble and the way he connects with his audience (I called the series "How to be a Super Star that people truly love" and you can find it at snipurl.com/3fwyy) One of the points I make in that series is that Michael Buble, a great jazz singer, remains humble; connects at an emotional level with his audience; and is totally sincere.

Thanks for writing PZ and tis blog - they are now on my list if 'must read' on- and off-line.

Your fan,

Diego
The crazy Colombian
crazycolombian.com

[Dll]

Your post made me sit up and look at these quotes not just from the perspective of presenting, but fromt he perspective of technologists.

Especially the one about mastering everything and then forgetting it all and playing.

[John Turner]

The Duke Ellington quote about listening really rings a bell for me. As a student I was always told the most important equipment for an actor are the ears.

That's why my company logo has ears (I was once advised to make it look more generic by slicing them off, but I resisted)

I recently saw Michael Buble advise a beginner : "when you get to those high notes, choose them wisely". That's where artistry lies - choosing with wisdom from all of the possibilities.

In that moment between a choice and its expression there is a small fraction of a second, and it takes a lot of work to be able to fill that moment with good stuff.

The best performers deliver monologue as dialogue - a series of great answers to demanding questions.

Bit like your posts, Garr.